Frequently Asked Questions

Breaking Ground P&L was founded by Clint le Roux, a Senior HR and Operations Specialist with over 30 years of hands-on experience managing people in SMEs, retail, and corporate environments across South Africa, including defending employers' dismissal decisions at the CCMA. Every product is researched and compiled from that real workplace experience.

No. Breaking Ground P&L products provide practical HR guidance based on South African Labour Law principles and best practice. They do not constitute legal advice. For complex or high-risk situations we recommend consulting a qualified labour attorney or HR practitioner.

Our products are designed specifically for South African SME business owners, managers, and team leaders who manage people without a dedicated HR department. If you need practical, plain-English HR documents and guidance, from the first hire to the last day — this is for you.

The Navigator guides you step by step through a disciplinary situation using structured questions across 7 phases — from gathering background information, identifying the transgression, checking your process, through to a recommended sanction. At the end it generates all the documents you need including a Hearing Notice, Outcome Letter, and Investigation Checklist.

Both plans include the full 7-phase Navigator, unlimited sessions, and all 5 output documents. The Business plan (R349/month) adds priority email support and access to a direct WhatsApp support line. Standard (R199/month) includes email support.

Yes — there is a free Phase 1 demo available on the Navigator page. It takes you through the first phase of background questions so you can see how the tool works before committing to a subscription.

Yes. The Navigator covers all major transgression categories under South African Labour Law including absenteeism, insubordination, misconduct, theft, substance abuse, sexual harassment, poor work performance, AWOL, damage to property, gross negligence, violence, discrimination, and social media misconduct.

Subscriptions are billed monthly via PayFast — South Africa's leading secure payment gateway. Your card is charged automatically each month until you cancel. You will receive a payment notification each time a charge is processed.

Yes, at any time. Stop your recurring payment or email sales@breakingground-pl.co.za. Cancelling stops future renewals, and you keep access until the end of the month you have paid for. We do not refund part-months.

We do not refund part-months, because you keep full access until the end of the month you have paid for. Our digital downloads cannot be returned once they have been downloaded, as set out in our Terms & Conditions. Nothing in our terms limits any right you have under South African law. If you have a concern about a payment, please contact us at sales@breakingground-pl.co.za.

Yes. All payments are processed by PayFast, which is PCI DSS compliant and one of South Africa's most trusted payment gateways. Breaking Ground P&L never stores or sees your card details.

The HR Master Pack is a comprehensive collection of ready-to-use HR documents, templates, and frameworks designed for South African SMEs. It covers the whole employee journey: contracts and onboarding, leave, records and performance, disciplinary procedures and hearing forms, and resignation and termination documents — everything you need to run HR properly from day one.

Once your PayFast payment is confirmed, your order confirmation and download link are sent to the email address you entered at checkout. If you experience any issue accessing your download please contact us at sales@breakingground-pl.co.za.